Powell Valley Healthcare has recently added a virtual platform to give you the opportunity to receive care online for certain minor medical issues. The virtual platform also offers you the ability to continue your relationship with your primary and specialty care providers. We are working to improve our online options for patients and continue to learn along with you as we expand our offerings.
Currently we are offering virtual visits for our Mental Health Services, Family Practice and some Specialty Care services.
If you would like to take advantage of virtual care opportunities and schedule an appointment, please call the Clinic at 307.754.7257.
We are working to improve our online options for patients and continue to learn along with you and expand our offerings. Resources and toolkits can be found below to help with using the Otto Health platform. Please review the information prior to your scheduled visit or call if you need additional assistance.
Virtual Services
The following scenarios might be best served with a virtual visit with a provider.
Mild to moderate upper respiratory symptoms
Virtual care may be an option for patients who are experiencing upper respiratory symptoms such as cough, fever, aches, chills. If you are experiencing severe respiratory symptoms and/or shortness of breath, you should go to the nearest emergency department.
Primary and Specialty Care
We would like to continue your relationships with your established providers. If you have an appointment scheduled, your provider might request a virtual visit to replace an in-person appointment.
Some types of the appointments that may be appropriate for Virtual Care include:
- Medication refills and Medication follow up
- Mental health
- Hospital/ER follow-ups that do not require a hands-on exam
- Sleep study follow-ups
- Review of imaging, lab, and other studies
If you would like to request a virtual visit or schedule an appointment with a provider, please call the clinic at 307.754.7257.
Frequently Asked Questions
What devices/browsers are supported?
Edge, Google Chrome, Safari, Firefox browsers, as well as Android, IOS; and McIntosh, & Windows PCs.
How do I join and end a virtual visit?
Joining visit: look for confirmation or reminder email containing your secure link and click “JOIN VISIT”
Ending your visit: Click “END VISIT”
Why can’t I join my visit early?
You are allotted a specific amount of time prior to appointment to complete pre-visit requirements. If you join early don’t worry, your provider will bring you into the visit room.
Who do I contact for support?
Please call Powell Valley Clinic at 754-7257 for support as needed.